MFC Help center · 14 answers
General questions
Compare the basics: program differences, fees and getting started.
Which rules apply to my account?
Use the terms for your purchased program and account stage. Add-ons and older account versions may differ. Compare your dashboard with your accepted agreement; if they disagree, ask support before relying on a general example.
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Getting started
What is MFC, and are the accounts simulated?
MFC evaluation and funded accounts are simulated accounts using real market quotes. MFC is not a broker and does not accept client deposits. A program fee pays for access to the service; it is not money deposited into a brokerage account. Eligible performance rewards are subject to the program rules and review. Paying a fee does not guarantee passing, profit or a payout.
Link to this answer ↗Which program should I choose?
Instant Funded has no evaluation; 1-Step has one evaluation stage; 2-Step has two. Prediction Markets is a separate event-based product. Compare the entry fee, loss limits, evaluation targets, payout conditions and platform availability, not just the headline account size.
Start with the Instant Funded, 1-Step, 2-Step or Prediction Markets rules. No program guarantees a profit.
Link to this answer ↗Are there any hidden rules or fees?
Check the full checkout total, selected add-ons and applicable terms before paying. Program fees are separate from any trading costs such as spreads, commissions or swaps described for your platform. Do not assume every fee is refundable or every promotion applies to every order.
The current calculator and checkout show the available configurations and price. If a discount does not change the total before payment, ask support rather than assuming a later refund.
Link to this answer ↗Are there countries I cannot trade from?
We currently do not accept Syrian nationals or residents of Syria. We haven't announced when this will change.
Availability depends on the applicable country, residency and verification restrictions. If you are unsure whether you can purchase or use an account, ask support before paying. Being able to open the website or chat is not confirmation of eligibility. Do not use a VPN, another person’s details or an alternative address to bypass restrictions.
Link to this answer ↗Is there a reward for finishing a MyFundedCapital School course?
Yes. Finish any course except Start here with 70% or more in every quiz, and you can claim one free 2-Step $2K challenge in your MyFundedCapital Dashboard within 30 days. One per person; the normal program rules apply.
Link to this answer ↗Account & purchase help
I paid but have not received my account. What next?
Check the payment status and order confirmation using the email address you used at checkout. Look in spam/junk for the activation email, then sign in to the official trader dashboard. A bank debit or payment screenshot alone does not confirm that the order is paid and the account is ready.
If access is still missing, contact support with the order reference, purchase time and time zone, program, platform and the payment status shown. Mask unrelated payment information. Do not pay a second time just to retry activation; ask support to check the existing order first.
Link to this answer ↗Which rules apply to an older account or an add-on?
These explanations cover the current program. Your purchased program, stage, account version and selected add-ons matter. Before trading, compare the rules in your dashboard with your accepted agreement. If a value differs, ask support to reconcile it before relying on a general example.
Link to this answer ↗Can I change my program, platform or add-ons after purchase?
Choose carefully before paying. Do not assume that a purchased account can be switched or upgraded. Send support the order reference and requested change so they can check your order’s terms and activation status. Prediction Markets add-ons are selected at purchase; a general marketing offer does not change an existing account automatically.
Link to this answer ↗How do I report a duplicate payment or request a refund?
Contact support from the email used at checkout. Include your order reference, explain whether you have placed any trades, and, for a duplicate charge, provide both payment references and the approximate times. The team reviews each request under the terms that applied to your order and its use. A request is not approval. Do not pay again to retry activation or to unlock a refund.
Link to this answer ↗How do I get useful help quickly?
Tell support whether the issue is payment, platform access, trading rules, KYC, payout or affiliate commission. Include the program, account stage and a masked order/account reference. For a trade issue include the ticket reference and time zone. You do not need to share private account data for a general rules question.
Never send your password, one-time code, full card details, private key or identity documents in chat. Use only the official dashboard and approved verification flow.
Link to this answer ↗How do I buy a challenge?
You can buy on the MyFundedCapital website or in your MyFundedCapital Dashboard.
- On the website: choose a program and an account size, check its rules and add-ons, and pay on the secure checkout.
- In the Dashboard: open Challenges, choose a challenge and an account size, check its rules and add-ons and select Buy challenge.
Once the payment is confirmed your account opens in your Dashboard and your Terminal login arrives by email. The fee pays for access to the evaluation, not for money in a trading account.
Link to this answer ↗Are there offers after a challenge ends?
Sometimes. If a 1-Step or 2-Step evaluation ends on the daily or overall loss limit after you have traded, you may see an offer on the account card, and by email if you agreed to receive offers, to start the same challenge again at 20% off.
- The offer has a one-time code and stays open for 14 days from the day the account ended.
- It is not offered after an inactivity breach, on an account that never traded, while a trading review is open, or once you have already bought the same challenge again.
- Offers are optional and never change the rules of an account.
Which payment methods can I use?
The checkout shows the methods available for your country and currency. They include:
- Cards (Visa, Mastercard and others), Apple Pay and Google Pay
- Crypto
- On EUR orders, local methods such as iDEAL, Bancontact and bank transfer
Payments are processed by our payment providers. MyFundedCapital never sees or stores your card details.
Link to this answer ↗Which currency will I pay in?
Your billing country decides. You pay in EUR if your billing country is in the European Union, Norway, Iceland, Liechtenstein or Switzerland, and in USD everywhere else.
The price you see at checkout is the price you pay: there is no VAT and no hidden fee. Your bank may charge its own currency conversion fee.
Link to this answer ↗Can I use a discount code?
Yes, on the website checkout: enter a valid code before you pay and check that the total changes.
Orders started in your MyFundedCapital Dashboard use the price shown there, so a code can't be added to them. When we run an offer, the discounted price appears in the Dashboard before you pay.
If a code does not change the total before payment, ask support before paying rather than expecting a later refund.
Link to this answer ↗How do I unsubscribe from marketing emails?
Use the Unsubscribe link at the bottom of any MyFundedCapital newsletter or offer email. One click is enough: you don't need to sign in.
You can also open Profile in your MyFundedCapital Dashboard, go to Email preferences and choose Unsubscribe from all. It takes effect straight away.
Link to this answer ↗How do I choose which emails I get?
Open Profile in your MyFundedCapital Dashboard and go to Email preferences. You can switch each type on or off:
- Product news: new features and changes to MyFundedCapital.
- Trading tips: guides and education.
- Member offers: discounts and promotions.
We only send these if you switched them on, or, after you buy a challenge, news and offers about our own similar products unless you opted out. We need your country to send them, and we don't send marketing email to countries where we don't sell.
Link to this answer ↗I unsubscribed. Why do I still get emails?
Unsubscribing stops newsletters and offers. Emails about your account still arrive, because you need them to use MyFundedCapital safely: sign-in codes, account and challenge updates, rule warnings, agreements and payouts.
If you still get a newsletter more than two days after unsubscribing, forward it to support and we'll fix it.
Link to this answer ↗Common trading questions
What’s the max daily drawdown?
The daily limit depends on the program: 1-Step and 2-Step: 5% of the previous end-of-day closed balance; Instant Funded: 3% of that closed balance. Prediction Markets also uses 3% of that closed balance. The reset is 5 PM ET, America/New_York.
Link to this answer ↗What’s the max overall drawdown?
- 1-Step: 10% trailing on highest closed balance; locks at the starting balance after +10% closed profit.
- 2-Step: 10% static from the starting balance.
- Instant Funded: 6% trailing on highest closed balance; locks at the starting balance after +6% closed profit.
- Prediction Markets: 6% trailing on the equity high-water mark; no starting-balance lock.
The daily and maximum limits apply together. The tighter floor is the immediate constraint. Do not treat a drawdown percentage as a recommended position size. See your program page and dashboard for the applicable floor.
Link to this answer ↗How frequently can I request a reward?
- 1-Step funded: first eligible request 7 days after the first trade; subsequent requests every 7 days.
- 2-Step funded: first eligible request 14 days after the first trade; subsequent requests every 14 days.
- Instant Funded: first eligible request 14 days after the first trade; then 7 days after your previous request.
- Prediction Markets funded: initial eligibility after 7 days; subsequent requests every 7 days, subject to its separate payout conditions.
An eligibility interval is not a payment-processing guarantee. Older accounts and purchased add-ons may differ. Check the next eligible date and requirements in your dashboard before submitting.
Link to this answer ↗What about news and weekend holding?
Check your program and purchased add-ons before placing a trade near news or holding over a weekend. Do not assume permission on one account applies to another. On 1-Step, 2-Step and Instant Funded accounts bought from 7 October 2026, opening new FX and metals positions is blocked from 2 minutes before to 2 minutes after high-impact news; closing a position is always allowed. The News Trading add-on removes this restriction. On accounts bought from 22 October 2026 with the News Trading add-on, only 50% of the profit from trades opened or closed inside a news window counts toward payouts; losses count in full. Weekend holding requires the Weekend Holding add-on.
High-impact news includes central bank rate decisions (also the Bank of Japan), the FOMC and ECB press conferences, US jobs and inflation (CPI), euro-area and German CPI, the US ISM manufacturing and services PMIs, and jobs and CPI for Canada and Australia. The weekly EIA crude oil inventories report counts for oil (WTI and Brent) only. On Bank of Japan decision days, new JPY-pair positions are blocked for about two hours (02:28–04:32 UTC).
Other programs have their own applicable terms. Check the event, affected instrument and time zone; ask support to clarify uncertain cases before trading. An add-on does not remove other risk or prohibited-strategy rules. Do not assume an add-on can be purchased later or applied retroactively.
Link to this answer ↗Can I use trading bots?
Expert advisors (EAs), trading bots and external trade copiers can’t be connected at the moment: the MyFundedCapital Terminal is a browser platform with no trading API and no MetaTrader bridge, so you place every trade yourself in the Terminal. Copy trading is allowed only between your own MyFundedCapital accounts, as long as you place the copied trades yourself and they follow the trading rules: no martingale, no opposite trades across accounts or firms, no all-in bets. Copying another person is not allowed: no copying other traders, no signal services, no trade copiers fed by someone else's account and no account management by a third party. If accounts of different people show the same trades at the same time, payouts on those accounts are held while we review them. Accounts that trade as one group count as one trader for the account limits. Scalping is not allowed. High-frequency trading (HFT) and hedging are prohibited. You remain responsible for every order and all program rules.
Account sharing, third-party account management, platform or pricing exploitation, latency/feed arbitrage and coordinated trading intended to bypass limits remain prohibited. Ask support for written confirmation before using an unclear setup.
Link to this answer ↗MFC Stocks
What is MFC Stocks and who can buy it?
MFC Stocks is a one-step challenge on a simulated account with 1,500+ US stocks and ETFs on full consolidated (SIP) market data. Reach a 7% profit target with at least 3 trading days, stay inside the 2% daily pause and the 5% trailing max drawdown, and your funded account follows with a 70% profit split.
Accounts run from $10K to $100K, from $219 one-time. Anyone aged 18 or over in a country we serve can buy one; the checkout tells you if yours is not. No broker account or trading history is needed. We verify your identity before your first payout.
Link to this answer ↗When can I trade MFC Stocks?
In the regular US session, 09:30 to 16:00 New York time (13:00 on early-close days). New entries stop at 15:45 and open positions close automatically from 15:50, so you are flat every evening and every weekend. With the Overnight hold add-on, positions and working orders stay open overnight and over weekends: at 15:50, or 19:50 with Extended hours, each stock is cut to 25% of your balance and the total to 1x your balance, a stock with a dividend or split the next day and a short that is no longer easy to borrow are closed, and gaps at the open count toward your daily pause and drawdown.
You can place limit and stop entries at night, at the weekend and on holidays. They trigger only in the session, and any entry still working at 15:45 is cancelled.
Link to this answer ↗What is the difference between the daily pause and the max drawdown?
The daily pause is 2% of your account size. Hit it and your positions close and trading pauses until the next trading day; the account stays alive.
The max drawdown is 5% and trails your highest closed balance until it reaches your starting balance. Hit it and the account ends. Example $25,000: the floor starts at $23,750, sits at $24,350 after a $25,600 closed balance and stays at $25,000 from $26,250.
Link to this answer ↗Can I short stocks?
Yes, on stocks marked easy to borrow. After a 10% fall from the previous close, new shorts in that stock are refused for that day and the next (the SEC short-sale rule). Buying power is 2x your account size.
Link to this answer ↗What does a stock trade cost?
0.01% of the traded value, minimum $0.50 per side. Buying $25,000 of stock costs $2.50. There is no platform fee. New positions are capped at about 5% of the last minute’s volume; closing is never capped.
Link to this answer ↗When do MFC Stocks payouts start, and how does the fee refund work?
Your first payout request opens 14 days after your first funded trade, then every 14 days. Each request is at least $50, and 70% of eligible profit is yours. One payout request can be up to $5,000; if your profit is larger, the rest is paid with your next requests. No single day can make up more than 35% of the profit you cash out.
Your challenge fee comes back once with your first approved payout, on top of the payout and outside the $5,000 payout maximum. It is lost if the account closes for a Prohibited Practice or if you file a chargeback.
Link to this answer ↗What are the MFC Stocks rules?
MFC Stocks is a 1-Step challenge on 1,500+ liquid US stocks and ETFs, from $10K to $100K.
- Profit target: 7%, in the evaluation only.
- Minimum: 3 trading days.
- Best day: in the evaluation, no single day can make more than 35% of your total profit.
- Daily pause: 2% of the account size. Your positions close and trading pauses until the next session; the account stays alive.
- Max drawdown: 5% of the account size, trailing your highest closed balance until it reaches your starting balance.
- Leverage: 2x buying power.
- Add-ons: 80% profit split (+20%), weekly payouts (+15%), Extended hours (+15%) and Overnight hold (+25%).
The funded account keeps the same limits, pays a 70% profit split (80% for accounts bought before 14 October 2026, or with the add-on) and uses the 35% consistency rule for payouts. Your fee comes back with your first approved payout.
Link to this answer ↗Can I place stock orders while the market is closed?
Yes. Limit and stop entries can be set at night, at the weekend and on holidays. They trigger only in the session, and any entry still working at 15:45 is cancelled. A stop can fill at the opening price, away from the last close.
Market orders are refused while the market is closed.
Link to this answer ↗What happens when a stock is halted?
A halted stock has no price, so nothing in it fills until trading resumes. A position you hold is valued at its last price, and you keep trading everything else. If it is still halted at the close, it closes at the next open.
Link to this answer ↗Where do MFC Stocks prices come from, and how do orders fill?
From full consolidated (SIP) US market data: every exchange, streamed into the MyFundedCapital Terminal for 1,500+ liquid US stocks and ETFs.
You fill at the best bid or ask, on a quote from the current session only. A new position is capped at about 5% of the last minute's volume (100 to 20,000 shares); closing is never capped.
Link to this answer ↗Still need a hand?
For an account-specific issue, tell us your program and what happened. Never share your password or verification codes.